Malabar Gold partners with Accenture for digital platform to scale operations

Malabar Gold & Diamonds has partnered with tech giant Accenture to accelerate its technology reinvention through an artificial intelligence-powered, cloud-enabled digital core.

With this partnership, Malabar Gold will use a scalable technology platform created by Accenture to streamline its business processes including finance, manufacturing, supply chain management, and retail to drive operational excellence.

Going forward, Malabar Gold plans to scale and activate this platform to drive a data-driven culture in its global markets.

Commenting on the partnership, Abdul Salam KP, vice chairman of Malabar Group in a statement said, “Malabar Gold & Diamonds has always been at the forefront of embracing technology to enhance our services and thereby improve the shopping experience of our customers. By teaming with Accenture to deploy a unified, scalable digital platform, we are reiterating our commitment to becoming a future-ready organisation, setting new standards, best practices and new ways of working for the global jewellery industry.”

Amneet Singh, products lead for Accenture India added, “With ongoing disruption and supply chain complexities, our work with Malabar Gold & Diamonds will help the company unlock new growth avenues and improve operational agility and responsiveness to meet customer needs.”

Kerala-based Malabar Gold is one of India’s leading jewellery retailers with presence across 13 countries including India, the Middle East, the USA, the UK, Canada, and Australia.