Get Paid: 7 Invoice Communication Tips To Help Your Clients Want to Pay You

Invoicing is one of the essential tasks that help ensure your business stays afloat. Without a strong foundation of invoice communication, you’ll have a hard time getting paid for your work.

Let’s look at seven tips that will make your pending invoices more compelling and help simplify communications with clients while you await payment.

Automate the process

Consider involving a third party to help track delinquent clients and collect their outstanding invoices. Use professional invoice software (https://www.bill.com/product/accounts-receivable) to automate the entire process. 

Automating the process benefits many businesses that want to streamline invoicing and ensure that clients pay faster. It also helps you track payments, see paid invoices, and work with clients who have not cleared previously pending bills.

Know your client

Before sending an invoice, ensure you know if your client will likely make payment. If they have a good history of paying their bills in the past, you should also feel comfortable assuming they will make payment on this occasion. 

On the other hand, if your client has a history of failing to pay bills promptly, you may find it helpful to use invoicing software to send reminders and follow-ups. Additionally, you can personalize the invoice payment schedule for clients who find it hard to pay the entire amount at once. 

Have specific payment terms and conditions

The terms and conditions include clients paying their invoices in scheduled amounts or by a particular payment type. By letting clients know your billing preference and describing why you ask for fees in a certain way, you’ll help eliminate any confusion.

Also, remind your clients that failure to pay invoices can negatively affect their relationship with your enterprise or eCommerce startup.

Develop trust-building relationships with clients

One of the easiest ways to get your clients to pay on time is to build relationships that show respect and trust. Follow up with clients after accepting their invoices and provide regular updates on their accounts. 

Offer discounts or other benefits based on payment terms. As their relationships with you become more solid, it becomes easier for them to pay up on time without worrying about paying any money owed.

Send follow-up emails

Sending a timely email after sending an invoice is vital because it demonstrates that you invest in completing the payment process as soon as possible. You can send a helpful note or a friendly automated email informing your client what stage of the process their payment is currently at and how much time they have left to pay.

Use incentives to encourage payment

If you’re having trouble getting your clients to pay on time, you may consider offering some incentives. This incentive can be something like $5 off their next invoice or a small gift for quick payment. 

Just be sure that whatever incentive you offer is not too excessive or financial. You want to keep your relationship with your customers positive and professional.

Wrap up

To make it simpler for clients to pay, send out professional invoices and track their payments. By implementing these tips, you can develop a system that allows your clients to pay up quickly.